Marcel Wood, head of Etana’s Risk Management, is responsible for a string of South African firsts in risk prevention: the launch of a generic website, FiresafeSA, to facilitate communication between all entities involved; the formation of the Fire Service Steering Committee to lobby government; Etana sponsoring the country’s first, all-inclusive fire prevention seminar; as well as the creation of the computer based Advanced Risk Questionnaire (ARQ), aimed at removing human error from risk evaluation.
To read the interview with Marcel, download the PDF version of the RiskSA article.
Marcel Wood heads Etana’s risk management division. Before starting in insurance he worked for the fire department, rescuing people and (literally) putting out fires. He’s passed through Munich Re and Santam, and has designed the only risk management tool aimed specifically at the insurance industry – ARQ. Marcel is a mean guitarist, a brilliant vocalist and an accomplished soccer player with the personal motto: “Do your best all the time”.